Thank you for shopping with us! Below you’ll find our shipping policy details. If you have any further questions, feel free to contact our customer support team.

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1. Shipping Locations

We currently offer shipping to the following locations:

• Domestic Shipping: All orders within India (All locations where courier service is available).

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2. Shipping Rates

Shipping rates are calculated based on the size, weight of the order, and your shipping address. You can view the total shipping cost at checkout before completing your purchase.

• Standard Shipping: 3 to 7 business days
• Express Shipping: 2 to 5 business days (additional fees apply)
• Free Shipping: Available for orders over 999 (Domestic only)

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3. Processing Time

• Orders are processed within 1 business days from the date of purchase.
• Please note that processing times may be longer during peak seasons or holidays.
• Once your order has been processed, you will receive a shipping confirmation email with tracking information.

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4. Delivery Times

• Domestic Orders: Typically delivered within 3 to 7 business days.

5. Order Tracking

Once your order has been shipped, we will send you a tracking number via email so you can track your shipment’s progress. You can also track your order in your account under “My Orders.”

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6. Shipping Delays

While we aim to deliver your orders on time, shipping delays can occasionally occur due to unforeseen circumstances, including weather conditions, holidays, or issues with our carriers. If there is a delay with your order, we will notify you as soon as possible.

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7. Lost or Stolen Packages

We are not responsible for packages that are lost, stolen, or damaged after delivery. Please ensure that someone is available to receive your package at the time of delivery. If your order has been marked as delivered but you have not received it, please contact the carrier directly for assistance.

8. Address Accuracy

Please ensure that your shipping address is correct when placing an order. We are not responsible for delays or errors caused by incorrect addresses provided by the customer. If you realise there’s an error with your address, please contact us as soon as possible to update it before your order is shipped.

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9. Shipping FAQs

If you have any further questions about our shipping policy, feel free to check out our Help Centre or contact us directly.

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10. Contact Us

If you need help with your shipping or have any other inquiries, please don’t hesitate to reach out:

• Email: support@prajamart.in

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Thank you for choosing us! We hope you enjoy your shopping experience.