Welcome to our FAQ page! Below, you’ll find answers to some of the most commonly asked questions. If you don’t find what you’re looking for, feel free to contact us directly.

1. How do I place an order?

Placing an order is simple:

1. Browse our products and select the items you want.
2. Click “Add to Cart” for each item.
3. When you’re ready to checkout, click the cart icon and follow the instructions to complete your purchase.
4. You’ll receive an email confirmation once your order is placed.

2. Can I modify or cancel my order after it’s been placed?

Once your order has been confirmed, it’s usually processed quickly. If you need to make changes, please contact us as soon as possible. We can help with modifications or cancellations if your order hasn’t been shipped yet.

3. How can I track my order?

Once your order has been shipped, you will receive an email with tracking details. You can also track your order by logging into your account and checking your order history.

4. Do you offer free shipping?

We offer free standard shipping on orders over [insert amount] for domestic orders. Shipping charges may apply for orders below this amount or for international orders.

5. What payment methods do you accept?

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay, Google Pay, and other popular methods

6. Can I return or exchange an item?

Yes, we accept returns within 30 days of receipt for most items. Please refer to our Return Policy for more details on how to initiate a return or exchange.

7. How do I know if my order was successful?

After placing your order, you will receive an order confirmation email with all the details. If you didn’t receive it, check your spam folder or contact us to verify your order status.

8. What should I do if I received a damaged or defective item?

We’re sorry if you received a damaged or defective item! Please contact us within 7 days of receiving your order. We’ll be happy to arrange a return, replacement, or refund.

11. Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact us immediately. We will do our best to update it before your order ships.

12. How do I contact customer support?

If you need assistance, you can contact our customer support team:

• Email: support@prajamart.in

13. How can I create an account?

To create an account, simply click on the “Sign Up” link at the top of our website. Fill in your details and submit. Once your account is created, you can track orders, manage your preferences, and save your information for faster checkout.

14. Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase them on our website under the “Gift Cards” section.

15. How can I stay updated on new products and promotions?

Sign up for our newsletter to receive updates about new arrivals, special offers, and exclusive deals. You can also follow us on social media for the latest updates.

Thank you for visiting our FAQ page! If you have any other questions, please don’t hesitate to reach out to us directly. We’re here to help!